Return & Refund Policy

We take pride in the quality of our products and carefully inspect all items before they are shipped.

Returns & Exchanges

We do not accept returns or exchanges for change of mind, incorrect purchases, or any other reason unless the item arrives damaged.

Damaged Items

If your order arrives damaged, you must notify us within 7 days of the recorded delivery date.

To process your claim, please provide:

• A description of the damage.
• Clear photographs of:
  • The damaged item.
  • The product packaging.
  • The shipping box (if applicable)

Claims submitted without photographic evidence or after the 7-day reporting period may not be eligible for a refund or replacement.

Resolution

Once we receive and review your claim, we will determine whether the item is eligible for a replacement or refund at our discretion. If your claim is approved, we will contact you with the next steps.

Non-Returnable Items

We do not accept returns or exchanges for:

• Change of mind.
• Incorrect items ordered by the customer.
• Items that have been used, altered, or damaged after delivery.
• Claims submitted more than 7 days after delivery.

Contact Us

To report a damaged item, please contact us within 7 days of delivery at:

Our 'Contact us' page on our website

Please include your and the required photographs to help us process your request as quickly as possible.